Clients' Bill of Rights 

You put your clients first -- shouldn't you expect the same from your marketing partner?  

We do the same. It is how we conduct business, and this is Element's promise:

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1. You have the right to flexible contract terms. Whether it is one month, 6 weeks or a 3-month retainer, Element will work with you to maintain a consistent flow of deliverables — beginning, middle and end.

2. You have a right to know what's included.  Element spends ample time to make sure you understand what you are paying for. Just like you do for your clients.

3. Itemized Invoices allow you to see exactly what you paid for without digging deep for the information. It is all right there. Transparent.

4. You have the right to have your calls and emails returned the same business day by owner and creative director, Amy Russell — and Element guarantees a response within 6 hours.

5. You have the right to qualified, experienced marketing professionals, and that's what you will get when you hire Element Marketing & Design, LLC.